Terms of Service
Please read these terms carefully before using our services
Last Updated: December 2024
Important: By accessing or using ShipTrack Global's website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
1. Acceptance of Terms
These Terms of Service constitute a legally binding agreement between you and ShipTrack Global. By using our services, you confirm that:
- •You are at least 18 years of age or have parental/guardian consent
- •You have the legal capacity to enter into this agreement
- •You will comply with all applicable laws and regulations
2. Account Registration and Security
To access certain features, you may need to create an account. You are responsible for:
Account Security
Maintaining the confidentiality of your login credentials and notifying us immediately of any unauthorized access
Accurate Information
Providing truthful, accurate, and complete information during registration and keeping it updated
Account Responsibility
All activities under your account, whether authorized by you or not
Single Account
Creating only one account per user; duplicate accounts may be suspended
3. Use of Services
Our services must be used in compliance with all applicable laws. You agree NOT to:
- ✗Ship illegal, prohibited, or dangerous items
- ✗Use our services for fraudulent, harmful, or unlawful activities
- ✗Attempt to hack, disrupt, or compromise our systems
- ✗Violate any applicable shipping regulations or customs laws
- ✗Impersonate others or misrepresent your identity
- ✗Interfere with other users' access to our services
4. Intellectual Property Rights
All content on our website, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of ShipTrack Global or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works without our express written permission.
5. Limitation of Liability
To the fullest extent permitted by law:
- • ShipTrack Global is not liable for any indirect, incidental, special, consequential, or punitive damages
- • Our services are provided "as-is" and "as available" without warranties of any kind
- • We do not guarantee uninterrupted or error-free service
- • We are not responsible for delays caused by customs, weather, carrier issues, or force majeure events
- • Total liability for any claim shall not exceed the amount paid for the specific service
6. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. We will notify users of significant changes via:
- → Email notification to registered users
- → Prominent notice on our website
- → In-app notifications (if applicable)
Your continued use of our services after changes constitutes acceptance of the modified terms.
7. Account Termination
We reserve the right to suspend or terminate your account at our sole discretion if you:
- • Violate these Terms of Service
- • Engage in fraudulent or illegal activities
- • Provide false or misleading information
- • Repeatedly violate shipping regulations
- • Fail to pay for services rendered
You may terminate your account at any time by contacting our support team. Upon termination, your access to our services will cease.
8. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- 1. Informal Resolution: Good-faith negotiation between the parties
- 2. Mediation: If informal resolution fails, binding mediation
- 3. Arbitration: Final and binding arbitration under applicable laws
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ShipTrack Global operates, without regard to its conflict of law provisions.
10. Contact Information
For questions about these Terms of Service, please contact us:
By using ShipTrack Global's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.